Better Sleep Guarantee

My Bedtime Better Sleep Guarantee policy

Terms and Conditions:

1. My Bedtime Better Sleep Guarantee is designed to provide our customers with some peace of mind when purchasing a new bed. However, the exchange is only available in circumstances where the customer is not satisfied with the ‘comfort’ or ‘feel’ of their new bed.
2. The mattress must be taken for a minimum of 14 nights and a maximum of 60 nights from the date which the original bed was delivered.
3. The bed must be exchanged for another bed which is of equal or greater value than the original purchase.
4. The new bed which the customer wishes to obtain will be sold to the customer of the current Retail Price.
5. The Better Sleep Guarantee does not apply to custom made orders or sales of floor stock.
6. A regular delivery and pick-up fee will be charged to customers for delivery and pick-up of Better Sleep Guarantee beds.
7. A mattress protector must be used on the mattress at all times. If the mattress is damaged or soiled in any way, it will be exempt from the Better Sleep Guarantee.
8. The Comfort Exchange is only valid at the original store of purchase.
9. The manager of the My Bedtime store from where the bed was purchased shall have absolute discretion as to the application of these terms and conditions.